Answers to your Questions

How do I place an order?

If you have chosen a favorite item, then click “Add to cart”, and it will automatically be placed in your shopping cart.

You can then continue to select products in our online store, adding to your shopping cart, as needed.If you have already completed the selection, then proceed directly to checkout.


How can I cancel or change my order?

Carefully check the contents of your basket. You can change the number of instances of the product or remove individual items. Further, if all selected correctly, click the “Checkout”.

On the next step enter personal information (contacts, name, shipping address). You will then check the entered information and select the payment method and then  click “Proceed to Payment.”


What I have to consider in the process of order?

When ordering, specify the actual phone number and shipping address in your account, otherwise the carrier will not be able to reach you and your order will be canceled.


What is important in the receipt of an order?

Turn on the phone during the delivery day – so the courier can contact you.


Who should I contact if I have any questions?

In case of any problems with the completeness of the order, please contact our Contact Center by  e-mail: Our team will help you solve the problem quickly.